New Victoria Hospital is looking for a Credit Controller to join our Finance team. This role will involve assisting the Patient Accounts Supervisor in the management of the Hospital's debt. This role is also responsible for collecting payments from the Hospital's debtors, ensuring timely payments of the Hospital's debt. You will be liaising with the Billing team to ensure that all Hospital services are billed accurately and promptly. You will also help manage the overall debtor's ledger and provide administrative support.
Some of the duties and responsibilities of this role involve:
- chase overdue invoices and payments via telephone and email
- send out regular invoices, statements and reminder letters to debtors for outstanding accounts
- liaise with patients, insurers, and consultants to determine reasons for any non-payment of invoices and then take appropriate follow-up action to ensure payment
- keep detailed records of the collection activities and conversations
- deal promptly and effectively with any queries debtors may have regarding their account
- refer overdue unpaid accounts to debt collection agency