New Victoria Hospital is looking for a Credit Controller to join our Finance team. This role will involve assisting the Patient Accounts Supervisor in the management of the Hospital's debt. This role is also responsible for collecting payments from the Hospital's debtors, ensuring timely payments of the Hospital's debt. You will be liaising with the Billing team to ensure that all Hospital services are billed accurately and promptly. You will also help manage the overall debtor's ledger and provide administrative support. 

Some of the duties and responsibilities of this role involve:

  • chase overdue invoices and payments via telephone and email
  • send out regular invoices, statements and reminder letters to debtors for outstanding accounts
  • liaise with patients, insurers, and consultants to determine reasons for any non-payment of invoices and then take appropriate follow-up action to ensure payment
  • keep detailed records of the collection activities and conversations 
  • deal promptly and effectively with any queries debtors may have regarding their account 
  • refer overdue unpaid accounts to debt collection agency

 

Requirements

Qualifications:

  • Good standard of education
  • GCSE Maths & English; desirable

Knowledge:

  • Healthcare finance background

Experience:

  • Credit control experience
  • Experience of dealing with patients and insurance companies
  • Meditech; desirable 

Skills and Aptitude:

  • Excellent communication and numeracy skills
  • Analytical skills and attention to detail
  • Good Excel / IT skills 

Status 

Permanent 

Hours

37.5 hours per week

Salary 

Competitive

For a full Job description click here

Should you wish to apply for the position, please send your CV to Human Resources at [email protected]

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