We are looking for a Patient Services Advisor to join our Ward team, to do ad-hoc shifts on our Bank. 

The role will be based on the Ward and will involve providing effective and efficient administrative support, dealing with patients and visitors promptly and courteously, paying particular attention to the principles of customer care in order to provide a service of the highest standard.

You'll be part of a team that provides exceptional care to all patients at the Hospital, working collaboratively to meet their needs, in line with Hospital policy and procedure.

Some of the duties of the role include:

• welcoming patients and relatives to the Ward/Day Unit and orientating them as required
• effectively handling administrative duties such as patient admission, transfer and discharge
• maintaining patient medical records in an orderly fashion and in line with Medical Records Policy
• always ensuring a sensitive and confidential approach to all duties associated with patient care